The Rent Service

Summary

As of 1 April 2009, the functions of The Rent Service (TRS) transferred to the Valuation Office Agency (VOA). This means that TRS no longer exists as a standalone agency but has been merged into the VOA. All the services rent officers provided under TRS will continue. In practice, this means ‘business as usual’. The  services provides valuations for local authorities in England, for use in the assessment of claims for Housing Benefit where the tenant is renting from a private landlord.

Housing Benefit Determinations

In making a determination the Rent Officer will consider:

  • The level of rent
  • The rent for similar properties within the vicinity
  • The number of rooms
  • The age and number of people living within the property being assessed

The determination will usually run for 12 months unless there is a significant change to the property or the number of people included within the household.

Pre-tenancy determinations (PTD)

If you are claiming housing benefit and are planning to rent from a private landlord you can ask the VOA to make a valuation before you sign the tenancy agreement. You need to complete a pre-tenancy determination form available on the VOA website or from the customer services team (contact details below). The PTD form needs to be signed by you as the prospective tenant, and either the landlord or landlords agent, and returned to the local authority Housing Benefit department that covers the area where the property is located. This form must not be sent direct to The the Valuation Office Agency (VOA).
To learn more about the Valuation Office Agency (VOA) click on the link to their website: The Valuation Office Agency (VOA).

External links ...

Direct gov
Direct Gov
The official government website for citizens. Easy access to the public services you use and the information you need, delivered by the UK government.
Directgov's Benefits and Financial Support page.
Citizens Advice Bureau
The Citizen's Advice guide to benefits.
Citizen's Advice Bureau's benefits page
The Valuation Office Agency
The Valuation Office Agency (VOA) provides Fair Rent determinations for landlords and tenants under the provisions laid down in the Rent Act 1977.
The Valuation Office Agency (VOA)

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Last updated on: 10 October 2011 | Date of next review: 10 October 2012

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