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During emergencies we are required to provide emergency shelter for those who have been evacuated from their homes, been made homeless or are uninjured after being involved in a major incident.
Rest Centres or Survivor Reception Centres will normally be set up within council buildings, sports centres, local schools and church halls.
Each Centre will be managed by us or the Police and will initially provide light refreshments, and when necessary basic overnight sleeping accommodation. Voluntary Organisations such as the WRVS, St John Ambulance and the British Red Cross may assist with the running of these Centres.
An important part of the Rest Centre process is that of recording basic information relating to each evacuee. A Suffolk Police Survivor/Evacuee form is used for this purpose. Assistance will be provided with the completion of the form from staff within the Centre.
Such information will greatly assist the Police when answering enquiries from relatives and friends about the whereabouts of those who may have been involved in a particular incident. A helpline telephone number is often used to assist with enquiries.
Within each Centre an Information, Help and Advice Desk will be set up at the earliest possible time in order that difficulties and items of concern can be dealt with effectively. Up to date information about the incident will also be provided where available.
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