Which Bin Should I Put Out This Week?
To find out which bin goes out on which week, use the Customer Service Direct's Babergh Household Refuse Collection page.
What Should Go in My Blue and Black Bin?
Follow the link below to know what to put in your blue and black bin:
Collection Service – The TwinBin Scheme
Your refuse collection scheme involves the use of two wheeled bins. One is a blue bin for the collection of recyclable materials, and the other a black bin for non recyclable waste.The service is operated by our contractor Serco. Every household receives a weekly refuse collection service. One week the recyclables in the blue bin are collected, the next week the black bin is emptied.
For more detailed information on kerbside recycling select the link below:
Collection Instructions
Please ensure that your wheeled bin is presented at the kerbside for collection by 6.30am.
Bin lids should be firmly closed.
No side waste will be collected. However, a limited amount of flattened cardboard can be left at the side of your blue bin for collection.
Contaminated Blue bins will not be emptied.
Refuse collection problems
If there is a problem with your refuse collection (domestic or trade), for example a missed collection or lost/stolen bin, you can report it online via Customer Service Direct (CSD) .
Alternatively, you can email them, customerservice@csduk.com, or telephone the Refuse Hotline number 0845 6066045 (Local Rate Call).
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